Privacy Policy

What you need to know

Collection and Use of Information

On-Line Services

Generally, the AISP Online Privacy Statement applies to all aspects of the AISP. web site. All AISP subsidiaries and joint ventures will have their policies prominently posted on their site.

Personal Information

At AISP, we are committed to protecting your privacy online. Our pledge is to safeguard any personal information that you provide us, and to make every reasonable effort to use this information only as you choose.

The goal of this Privacy Statement is to notify you of our online privacy practices and to describe the choices you have about the way your information is collected and used. This statement is accessible from each page of the site, and at every point where personal information is requested. It also explains the security measures taken to protect your information, your ability to access your information and whom you can contact at AISP to answer your questions about this privacy statement and resolve any issues which may arise.

Personal Information About Others

If you send us information about others, we will use that information (usually an email address) to do what you asked us to do (for example, to send our Newsletter). At any time any personal information in our possession will be deleted from all records kept by AISP and its subsidiaries, partners, associates and affiliates immediately upon their request.

Use and Disclosure of Your Personal Information

We will only use your personal information (including your email address) for the purpose for which you have provided it, e.g. to register for subscription to our regular Newsletter, or in the normal course of business communications. We will not in any circumstances disclose your personal information to third parties, unless where such disclosure is required or authorised by law.


A ‘cookie’ is a packet of information that allows the server (the computer that houses this web site) to identify and interact more effectively with your computer. Our server (in some instances) generates a temporary cookie, which is used to keep track of the pages you have accessed while using our server. The cookie exists only for the time you are accessing the AISP web server. At the end of your interaction with AISP the cookie “crumbles”, no longer existing on your computer and cannot be used for further identification or access to your machine.

This web site may also store cookies on your web browser in order to improve service for you on your subsequent visits to this web site. You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is sent. (Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences).

If you disable the use of cookies on your web browser or remove or reject specific cookies from this web site or linked sites then you may not be able to gain access to all of the content and facilities in this web site. For further information on cookies and this web site please contact us.

Outside Links

This web site contain links to and from other web sites and AISP is not responsible for the privacy practices of those web sites. AISP encourages you to ascertain the privacy practices of those web sites.


AISP may send you email about your access details, or in response to your questions. AISP and our subsidiaries, partners, associates and affiliates may also send you email with information that may be of interest to you, unless you indicate you do not want to receive this material. We will give you an opportunity to let us know your preference regarding the receiving of informative/instructive email when you register your interest in this service, when you provide us with your personal information, or when we send you email. You choose not to accept this informative/instructive email. This option applies to informative/instructive email only, as we may find it necessary to send you email relating to your access account. All informative/instructive email that you receive from AISP will tell you how to decline receiving future informative/instructive email. You may change your email preferences at any time. See “Keeping Your Information Accurate” below.

Protecting Your Information

To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have put in place certain physical, electronic, managerial and security procedures to safeguard and secure the information we collect online. We safeguard information according to established security standards and procedures, such as using Secure Socket Layer (SSL), and we continually assess new technology for protecting information. AISP employees are trained to understand and comply with these information principles and we communicate our privacy policy, practices and guidelines to all employees. However, while we strive to protect your personal information, you must also take steps to protect your information. We urge you to take every precaution to protect your personal information while you are on the Internet. At a minimum, we encourage you to change your passwords often, using a combination of letters and numbers, and make sure that you are using a secure browser as you surf the Internet.

Log Files

We use IP addresses to analyse trends, administer the site, track user movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Keeping Your Information Accurate

If you are a registered user of AISP FTP Access or of any other AISP online service and any of your personal information changes, you can advise us here. For all contact information for AISP search for the most appropriate contact here. We will make every reasonable effort to make sure your requests are met. To protect your privacy, proof of identity is required.

Changes to this Privacy Statement

AISP reserves the right to modify this privacy statement from time to time, by posting a prominent announcement on this page or, in the event of a material change, by notifying by email all customers whose personal information we have retained.

This Privacy Statement was last amended on 28/08/2019.


Personal Information
Personal information includes data that reasonably can be used to identify or describe an individual such as name, employer, phone number and email address.

Personal information that is retained by AISP is only with the consent of the individual to whom that information relates, and is only with that individual’s consent. AISP is committed to keeping the confidential business information it receives from its commercial customers secure.

AISP On-Line Services
Generally, the AISP online Privacy Statement applies to all content and material available on this web site. Web sites owned and operated by subsidiaries, partners, associates and affiliate of AISP may have different privacy statements. All or any AISP subsidiaries and joint venture partners will have their policies prominently posted on their respective web sites.

Cookies are small pieces of information stored by your browser on your computer’s hard drive. AISP cookies do not contain any personal information and are used for these reasons:

  • we use session cookies to keep track of temporary information. For example, cookies keep track of the pictures you upload.
  • to remember you when you login to the places on our site which require Membership or where you have previously given us information.
  • to help us understand authorised user traffic patterns.
  • to deliver information to you specific to your interests.

AISP wants to be sure you understand that accepting a cookie in no way gives us access to your computer or any personal information about you, other than the data that you chose to provide to us.

Setting Cookie Preferences
You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it. Please click on the “Help” menu of your browser for information on setting cookie preferences.

How does AISP protect my information?
The AISP implements a variety of administrative, managerial, and technical security measures to maintain the safety of your personal information. Personal information is contained behind secured networks and is accessible only by authorised personnel.

What is SSL?
When obtaining access to on-line facilities, clients of AISP have the security of a secure server. When your browser communicates with a secure server, all information is encrypted, keeping it private. This technology makes it as safe as possible to transmit your personal information over the Internet. To use this server, your web browser must support SSL (Secure Sockets Layer).